Shipping Policy

DOMESTIC SHIPPING

Flat Rate Shipping: Any order in the US under $90 will be charged $10.00 flat rate shipping.

Free Shipping: Any order in the US $90 or over will qualify for free shipping.

Shipping Methods: Standard shipping will either be by USPS Priority Mail or UPS Ground. Side By Side in Health will determine which method is best to get your order to you safely and quickly. Orders will typically ship within 3 business days of placing the order.

INTERNATIONAL SHIPPING

Services: At checkout you will be provided with options based on weight and destination. You can choose DHL Express or one of the USPS options. 

International customers will be responsible for any customs fees or duties.

GENERAL

Backorders: If your order contains a pre-ordered item, or a back-ordered item, the entire order will ship once all items are in stock. If you would like to have a partial order shipped immediately, please contact our offices at . An additional shipping charge will apply in this instance.

Damage/Loss: All claims for damage/shortage/mis-shipments/mis-billing must be made within 48 hours of receipt. Please contact customer service. In the event of a faulty product, the product must be returned, at which point we will ship out a replacement product.

Disclaimers: Although we try to insure accuracy, Side By Side in Health cannot be responsible for typographical errors or image discrepancies on this website. Links on Side By Side in Health may become "broken" if and when the article or photo linked to is moved or removed by the host on its server.